24/7 Alarm Center
Instant response to urgent inquiries, emergencies and requests — always available, always coordinated.
Exceptional Assistance.
Maximum Savings. Peace of Mind
Ensuring seamless care, cost efficiency, and 24/7 personalized assistance wherever you are.
Roy Medical Assistance (RMA) – Redefining Assistance and Care Across World
Roy Medical Assistance (RMA) is a premier TPA and multi-profile assistance company, dedicated to delivering exceptional support and seamless services to tourists, expatriates, corporations, insurance companies, and individual clients across India, Nepal, China, Thailand, Cambodia, Indonesia, Vietnam, Singapore, Hong Kong, Maldives, UAE, Turkey, and Myanmar.
At RMA, we combine global expertise with local knowledge, offering a holistic approach that prioritizes client satisfaction, operational efficiency, and cost-effectiveness. Our aim is to maximize savings for our clients while ensuring the highest standards of care and support in every interaction.
Our Expertise
Comprehensive Claims Management
RMA provides end-to-end claims administration, allowing clients to delegate full or partial claim processes. Each claim is reviewed by expert handlers to ensure accurate documentation, swift processing, and proactive communication.
Proprietary Claims Management Technology
Our advanced platform offers complete case tracking, automated policy checks, dynamic reserve monitoring, and strict payment authorization with detailed recovery tracking.
24/7 Medical Assistance
Our dedicated medical support operates round the clock. Each case is supervised by a Coordinating Doctor, ensuring cost-appropriate treatments and negotiations with healthcare providers for optimal results.
International Reach, Local Expertise
With representatives across Pacific Asia, RMA offers local insight and swift on-ground support for medical evacuations, repatriation, legal coordination, and emergency responses.
Our Core Services
Medical Assistance & Emergency Care
Immediate response, medical coordination, and patient support.
Reimbursement of Expenses
Streamlined processing of insurance claims for quick settlement.
Global Case Management
End-to-end monitoring and coordination of medical cases across international locations to ensure continuity of care.
Direct Billing Services
Efficient coordination with hospitals for cashless treatments.
Expat Assistance
Comprehensive support for expatriates including healthcare, legal, and emergency aid.
Legal Aid Services
Access to highly qualified lawyers for urgent legal requirements, agreements under foreign law, and subrogation services.
Why Clients Trust RMA
Cost Containment
Leverage strong provider relationships for maximum savings while preserving care quality.
Expert Medical Supervision
Coordinating doctors review cases to ensure treatment effectiveness and cost reasonability.
Client-Focused Approach
Designed for convenience, transparency and satisfaction — information where you need it, when you need it.
Scalable & Flexible Solutions
Tailored support for individuals, corporates and insurers — consistent quality at any scale.
Our Commitment
At RMA, we go beyond traditional claims management. We are committed to:
Protecting your health and financial interests
Delivering world-class support for emergencies
Ensuring seamless coordination across borders
Maximizing efficiency and minimizing operational burden
We believe that assistance should not be just reactive—it should be proactive, personalized, and precise. With Roy Medical Assistance, clients experience peace of mind knowing that expert support, financial prudence, and uncompromising care are always within reach.
How Can We Help You?
At RMA, we are committed to transforming healthcare by delivering innovative solutions designed to meet the needs of today and anticipate the demands of tomorrow. Our goal is to make healthcare seamless, accessible, and personalized for every individual.
Ready to experience the difference? Let’s connect and explore how we can assist you.